1.1. Data Controller / Operator means the person or entity that determines the purposes and means of processing users' personal data.

1.2. User means any person who visits the Website and/or submits an order, inquiry, message, or review through the Website.

1.3. By using the Website and/or submitting information via Website forms, the User confirms that they have read and agree to this Privacy Policy and consent to the processing of their personal data as described herein.

Please complete the Operator details before publishing (required):

• Legal name (Individual Entrepreneur / LLC): __________________________
• Registered address: __________________________
• Email for personal data requests: __________________________
• Phone: __________________________

3.1. Data provided by the User directly:

• When placing an order or submitting a request: name, email, phone number, and other information necessary to process the order (for example, delivery address, comments).
• When leaving a review (if applicable): review text, rating, and name (as submitted by the User).

3.2. Data collected automatically when you browse the Website (may qualify as personal data depending on applicable law):

• IP address, device and browser type, Website interaction data, cookies, identifiers, and technical logs.

We process personal data for the following purposes:

• To accept, confirm, and fulfill orders (communicate with the User, clarify details, arrange delivery).
• To provide consultations and respond to User inquiries.
• To process reviews and publish responses (if applicable).
• To improve Website performance, analytics, security, and fraud prevention.
• To comply with applicable legal requirements (where relevant).

We process personal data based on:

• The User's consent (including consent provided via checkboxes in Website forms, if used).
• The necessity to perform a contract and fulfill an order (including pre-contractual steps).
• The Operator's legitimate interests (security, service improvement) to the extent permitted by applicable law.
• Legal obligations (where applicable).

6.1. Processing may include: collection, recording, structuring, storage, updating, use, transfer (where applicable), anonymization, blocking, deletion, and destruction.

6.2. The Operator implements reasonable organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

7.1. We may share personal data strictly to the extent necessary to achieve the purposes described in this Policy with:

• Delivery or courier services to deliver orders.
• Payment providers or banks to process payments (as a rule, the Operator does not store full payment card details).
• CRM and communication services (email or messaging) to communicate with Users.
• Technical contractors supporting Website operation.

7.2. The Website is hosted on the Tilda platform. Depending on your settings, form submissions and related technical processing may be handled using Tilda's tools as a technology provider.

8.1. The Website may use cookies and similar technologies for proper operation, personalization, and analytics.

8.2. You can restrict or disable cookies in your browser settings. Disabling cookies may affect the functionality of certain Website features (for example, submitting forms).

9.1. We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or for the period required by applicable law (where relevant).

9.2. Once the purposes are achieved, data is deleted, destroyed, or anonymized unless retention is required by law.

Subject to applicable law, the User may:

• Request information about the processing of their personal data.
• Request correction, blocking, or deletion of personal data.
• Withdraw consent (processing based on consent will cease unless another legal basis applies).
• Lodge a complaint with the competent data protection authority (where applicable).

Requests should be sent to the Operator's email indicated in Section 2. We may request reasonable additional information to verify identity.

When using technical services and contractors, personal data may be processed in other countries. In such cases, the Operator takes measures to ensure an appropriate level of protection to the extent required by applicable law.

The Operator may update this Policy from time to time. The current version is always available on the Website. Continued use of the Website after updates indicates acceptance of the revised Policy.